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Contact Us

We're here to help! For questions or assistance, you can call our team from 8am to 5pm Central time, Monday - Friday, to speak with a Firefly! Outdoor Gear representative, or email us anytime. If you need assistance in Spanish, we have customer service representatives who can help you.
Monday – Friday, 8:00am – 5:00pm CST Call: 1-888-774-5840 Email: For warranty issues and returns, please have your receipt and model number ready when you contact Customer Service.
© 2020 Insight 2 Design LLC. All rights reserved. Firefly! Outdoor Gear and Firefly! Outdoor Gear logo are trademarks of Insight 2 Design LLC.
Firefly! Outdoor Gear uses approved and authorized distributors to furnish quality products, and Firefly! Outdoor Gear provides warranty coverage only on products purchased from those distributors.  If you purchased a product from an unauthorized reseller, this warranty does not apply.  Unauthorized resellers may sell products that are used, defective, counterfeit, or which may not be designed for use in your country.  To determine whether the seller of a Firefly! Outdoor Gear product is one that has been approved and authorized by Insight 2 Design LLC owner of the Firefly! Outdoor Gear brand, please contact or call customer service at 1-888-774-5840.